SUISSE PLY - Best Wooden Solutions | Premium Quality Plywood | Best Plywood in India

Our Commitment to Your Privacy

At SuissePly, we believe transparency builds trust. This policy explains how we handle your information in clear, simple language.

We never sell your personal information to third parties. Your data is protected with industry-standard security measures.

Introduction

Welcome to SuissePly's Privacy Policy. We're committed to safeguarding your personal information and being transparent about how we collect, use, and protect your data when you visit our website or use our services.

This policy explains our practices in straightforward language. By using our services, you agree to the collection and use of information in accordance with this policy.

What Information We Collect

To provide you with the best possible service, we collect certain information in a few different ways:

Personal Information: This includes your name, email address, phone number, and other contact details you provide when creating an account or placing an order.
Usage Information: We collect data about how you interact with our website—which pages you visit, how long you stay, and what products interest you most.
Device Information: We gather technical information about the device and browser you use to access our site to ensure compatibility and optimize your experience.
General Location Data: We detect your approximate location based on your IP address to show you relevant products and services available in your area.

Please note: We only collect information that is necessary to provide our services and enhance your experience with us.

How We Use Your Information

We use your information to provide, improve, and personalize our services. Here's how:

To process your orders and deliver products to you
To communicate with you about your account, orders, or inquiries
To improve our website, products, and customer service based on your feedback and usage patterns
To send you relevant information about products, services, and promotions (only if you've opted in)
To prevent fraud and enhance the security of our services

Data Protection & Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

These measures include encryption, secure servers, restricted access to personal data, and regular security assessments. Our team is trained in data protection principles, and we continuously update our security practices to address emerging threats.

Important: While we implement robust security measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee its absolute security.

Your Privacy Rights

Depending on your location, you have certain rights regarding your personal data. We respect these rights and will facilitate their exercise:

Right to Access: You can request details about the personal information we hold about you.
Right to Correction: You can ask us to correct inaccurate or incomplete information.
Right to Deletion: You can request that we delete your personal information in certain circumstances.

Right to Restrict Processing: You can ask us to temporarily stop processing your personal data.
Right to Data Portability: You can request a copy of your data in a machine-readable format.
Right to Object: You can object to certain uses of your information, such as direct marketing.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

Our Use of Cookies

Our website uses cookies—small text files stored on your device—to enhance your browsing experience and provide personalized services. Cookies help us remember your preferences, understand how you use our site, and serve relevant content.

Types of Cookies We Use:

Essential Cookies

Required for basic website functionality and security. Without these, our website wouldn't work properly.

Performance Cookies

Help us analyze website traffic and improve user experience by tracking how visitors use our site.

Functional Cookies

Remember your preferences and settings to provide enhanced, personalized features.

Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For more information about cookies and how to manage them, visit www.allaboutcookies.org.

Third-Party Services

We work with trusted third-party services to enhance our website functionality and provide better services to you. These partners may collect, process, and store information according to their own privacy policies.

Our Trusted Partners Include:

Google Analytics: Helps us understand how visitors interact with our website so we can improve your experience.
Payment Processors: Secure services that handle transactions so we never store your full payment details.
Email Service Providers: Help us send order confirmations, updates, and (if you opt-in) marketing communications.

Social Media Platforms: Enable social sharing features and help us connect with you on platforms you prefer.
Customer Support Tools: Help our team provide timely and effective customer service.

We carefully select our partners and ensure they maintain high data protection standards. However, we are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies when using their services.

We never sell your data: We only share necessary information with third parties to provide our services and never sell your personal data to third parties for their marketing purposes.

Contact Us

Your privacy is important to us. If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please don't hesitate to reach out. We're here to help.

Privacy Officer

Email: privacy@suisseply.com
Phone: +91-857-514-6123
Response Time: Within 48 hours

Corporate Address

SuissePly Corporate Office
Khajuri road, Yamunanagar,
Haryana, India - 135001

Our Commitment: We aim to respond to all privacy-related inquiries within 2 business days. For urgent matters, please call us during business hours (9 AM - 6 PM, Monday to Saturday).

Policy Updates

We may update this Privacy Policy occasionally to reflect changes in our practices, services, or legal requirements. When we do, we'll revise the "Last Updated" date at the bottom of this page.

How We'll Notify You of Changes

Website Notice: We'll post the updated policy on this page with a clear revision date.
Email Notification: For significant changes, we'll email registered users.

Site Banner: We may display a temporary notice on our website for 30 days after major updates.
Grace Period: Changes typically take effect 30 days after posting.

Staying Informed: We encourage you to review this policy periodically. Your continued use of our services after changes become effective means you accept the updated policy.

Last Updated

February 11, 2026

Policy Version

2.1

Thank you for taking the time to read our Privacy Policy. We value your trust and are committed to protecting your information.

Privacy Policy